### Delve AI Acceptable Use and Conduct Policy **Effective Date: 25th March 2025** This Acceptable Use and Conduct Policy ( **“Policy”**) governs your use of the products and services offered by Delve AI Inc. and its affiliates (“ **we**”, “ **our**”, “ **us**”, and “ **Products**”, respectively) and our websites and their subdomains, together with any successor websites (“Delve AI Sites”). We may modify this Policy by posting a revised version on a Delve AI Site. By using the Products or accessing a Delve AI Site, you agree to the latest version of this Policy. You may not use, or facilitate or allow others to use the Products or a Delve AI Site: - for any illegal, invasive, infringing, defamatory, or fraudulent activity (including, for example, phishing, creating a pyramid scheme or mirroring a website); - to violate or encourage the violation of the rights of others; - to threaten, incite, promote, or actively encourage violence, terrorism, or other serious harm; - for any content or activity that promotes child sexual exploitation or abuse, is pornographic, harassing, excessively profane, hateful (or is otherwise exploitive or abusive), or otherwise objectionable as determined by Delve AI in its sole discretion; - to violate the security, integrity, or availability of any user, network, computer or communications system, software application, network, or computing device; - to distribute, publish, send, or facilitate the sending of unsolicited mass email or other messages, promotions, advertising, or solicitations (“spam”); - to distribute, store or upload to the Products, viruses, worms, Trojan horses, corrupted files, hoaxes, or other items of a destructive or deceptive nature; - to conduct multi-level marketing, such as pyramid schemes and the like; - to find security vulnerabilities to exploit the Products or attempting to bypass any security mechanism or filtering capabilities; or - in such a way as to misrepresent yourself, or disguise the origin of any content (including by “spoofing”, “phishing”, manipulating headers or other identifiers, impersonating anyone else, or falsely implying any sponsorship or association with Delve AI or any third party). #### Conduct Guidelines – Interacting with Delve AI Employees At Delve AI, we pride ourselves on the diversity and capability of our global workforce and customers. We support honest, collaborative and respectful relationships and take a very firm line against bullying, harassment or abuse of our employees in any form of communication, including phone, text, messaging, email and others. Simply put, we do not tolerate behavior that: - Intimidates, shames or harasses others by any means; - Attacks human dignity using things such as degrading or demeaning stereotypes, including but not limited to race, nationality, gender or other stereotypes; or - Repeated or unwanted contact that insults, bullies or threatens our employees. #### Investigation and Enforcement We may investigate any suspected violation of this Policy and remove or disable access to any content or resource that violates this Policy. You agree to cooperate with us to remedy any violation. We may report any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties. Our reporting may include disclosing your information. We also may cooperate with appropriate law enforcement agencies, regulators, or other appropriate third parties to help with the investigation and prosecution of illegal conduct by providing network and systems information related to alleged violations of this Policy. We may immediately suspend your access to any Product, Delve AI Site, or other service if you are not in compliance with this Policy or don’t respond to us in a reasonable period of time after we’ve contacted you about a potential violation of this Policy. We may also suspend your access to any service or terminate any agreement of which this Policy forms a part. ### Products - [Overview](https://www.delve.ai/) - [Persona Generator](https://www.delve.ai/ai-persona-generator) - [Digital Twins](https://www.delve.ai/digital-twin-software) - [Synthetic Research](https://www.delve.ai/synthetic-research) - [Marketing Advisor](https://www.delve.ai/marketing-advisor) - [Pricing](https://www.delve.ai/pricing) ### Solutions - [E-commerce stores](https://www.delve.ai/solutions/ecommerce-buyer-personas) - [B2B/SaaS companies](https://www.delve.ai/solutions/b2b-personas) - [Marketing agencies](https://www.delve.ai/solutions/persona-development-agencies) - [Market Research](https://www.delve.ai/solutions/market-research) - [Ideal customer profile](https://www.delve.ai/solutions/ideal-customer-profile) - [Journey maps](https://www.delve.ai/solutions/journey-maps) - [Social audience insights](https://www.delve.ai/solutions/social-audience-research) ### Services - [Persona development](https://www.delve.ai/services) - [Market research](https://www.delve.ai/services) ### Resources - [Blog](https://www.delve.ai/blog) - [Integrations](https://www.delve.ai/integrations-sources) - [Case studies](https://www.delve.ai/case-studies) - [FAQ](https://www.delve.ai/faq) - [Knowledge base](https://www.delve.ai/knowledge-base) ### Free Tools - [Persona templates](https://www.delve.ai/buyer-persona-template) - [Journey map templates](https://www.delve.ai/customer-journey-map-template) ### Company - [About us](https://www.delve.ai/about-us) - [Partner program](https://www.delve.ai/partners-program) - [Careers](https://www.delve.ai/about-us#career) - [Press/News](https://www.delve.ai/press) - [Contact us](https://www.delve.ai/contact-us)